Introducing QuickDrop: Secure Mobile Communications

It’s midnight. Do you know who is reading your e-mails?

At latest count there are more than 450 million Gmail subscribers all over the world, sending more than 4.5 billion e-mails per day. In terms of total data flow, these numbers are staggering. Each of us Gmail subscribers assumes we are guaranteed a certain level of privacy when we send e-mail – at a minimum, that our messages will only be read by the sender and receiver, but as we recently discovered privacy isn’t always a guarantee.

Recently news broke that one of the most prominent Gmail subscribers, director of the CIA, and his close friends, were having e-mails opened and read while they slept. Was it likely that he was targeted specifically?  Of course. But it brings to light the issue that all of us are vulnerable to the same lack of privacy.

We now know, with a great degree of certainty, that as we send messages from desktops and mobile devices using standard text and Gmail, or any other web-based email for that matter, privacy is not a guarantee. At any given time any number of government agencies and other entities can be reading our mail. These are people who may be totally unknown to us. They may be using the information to sell us something or to discover details about us that we would not want disclosed.

Much has been written about the need for secure communications, which I will define as the delivery of files and data between a sender and receiver where the data is secured via encryption and cannot be viewed by anyone other than the authorized and authenticated recipient.

Up until recently the mechanisms to provision the correct certificates to enable this level of security were too cumbersome to scale to millions of subscribers. Now, with the new generation of smart phones and operating systems like iOS and Android, it is possible to make available a secure communications solution. This solution can be downloaded directly from App Stores and in minutes enable the sending of secure messages and files — and it is as easy to use as Gmail.

I can say with a great deal of certainty that had the director of the CIA been using this application, only those he wanted to read his sensitive communications would have been able to do so.

The team at CloudPrime is introducing this product today. The name of the product is QuickDrop and it’s available now in the Apple App Store. Readers can learn more about it by visiting .

When you want to keep your communications secure –QuickDrop it!

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Download vs. Delivery

The cloud brings numerous benefits to businesses, such as efficiency and collaboration. One such benefit of the cloud includes enabling users to easily send and share large documents with one or many recipients. Some services allow you to deliver items while others allow you to download them. What is the difference? Well, let’s think of downloading as a triangle and delivery (as shown below) as a straight or direct line to a user or users:

 

Applications like Dropbox and YouSendIt use the “triangle” method where they store data for users to access, allowing you to download a file that is stored in a remote cloud storage system. Files are placed in the cloud where they can be shared and accessed by others, but this convenience also leaves potential for a breach, which is why businesses such as IBM have banned the use of these types of tools.  Alternatively, a cloud delivery system allows files to be sent securely from point-to-point, or point-to-multipoint, with no persistent storage in the cloud in between, as the graphic above indicates. Think of delivery as a virtual FedEx or UPS delivery mechanism. FedEx and UPS delivery services simply deliver your package they do not keep a copy.

Point –to-point or peer-to-peer delivery means you don’t need to hold your sensitive information in the cloud where it can possibly be accessed by a inappropriate third party. The best parts of peer-to-peer delivery versus download? Once your file is done sending, there is no trace left to be found and your file can be encrypted at the file level versus the disk level, the method used in the download model.

When sharing non-sensitive items like photos and music, a download application or email might be a good model to use. However, for legal, healthcare, financial and other private documents a peer-to-peer delivery system with an added encryption layer would be the preferred method due to privacy and security needs required for compliance and just good common sense.

We want to know, how do you prefer to deliver secure private documents? Are you ever concerned about the security of email or cloud storage via commonly used store and download methods?

-Mari Tangredi

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Athena Health: More Disruption Please

I recently spent an amazing two days at the Point Lookout Resort in Northport, Maine with a community of “disruptors”.
Athena Health’s second annual More Disruption Please Conference, an event aimed to accelerate disruptive innovations in health care, brought together more than 100 CEOs, entrepreneurs, Venture Capitalists, academics, and software engineers to discuss ways to drive the industry towards innovation, openness and collaboration.
Traditionally, the healthcare has been an industry driven from top down. After attending this conference, I realize this is going to change dramatically. Bringing innovative technologies into healthcare will change the way information is distributed and transferred. These technologies will enable doctors to spend more time with their patients and give them better care.  The less time the doctor has to spend on paper work and transferring information, the more time they will have for their patients.
Our world is ready for a disruptive innovation in healthcare.
From my conversations at the conference, it is clear that the first phase of this disruption is the use of smartphones and the process has already begun. I decided to test this by looking for diabetes apps on my phone and 20 came up! Can you imagine the global impact this will have? Technology is global and allows us to have access to people instantly–We can have a specialist in Iceland look at our chart in seconds. Just think about the billions of users this can benefit?
While we are already seeing disruptive innovations working, I believe a dramatic difference will be seen within the next five years. In underdeveloped areas we are seeing a huge difference as they are coming from a clean sheet of paper.
CloudPrime is a disruptive innovation. We supply the secure messaging that medical applications can interface to. Cloud computing in general will have a huge impact in healthcare. Costs of healthcare will be reduced, we will have greater access to industry specialists across the globe, and we will have easier communication. The percentage of smartphones is rapidly increasing which will enable this change.
This is not just hype, it is reality. Once the applications are in place, we will all see a disruption in healthcare and many other industries, for that matter.

-Bob Miller

A CloudPrime Clue, for You

It’s an exciting time here at CloudPrime, as we have been hard at work on something that we are eager to share with you very soon. The thing we are introducing will address many of the problems our clients are seeing with secure document delivery, and issues that professionals across all industries deal with to ensure that the information they send and receive is provided safely and privately. Think about those times when you need a file to be sent privately and with the highest level of security, what do you do?

While we are keeping under wraps what this “thing” is specifically for now, we’ve developed a little game that we like to call CloudPrime Clue. Over the past few weeks we have been sending out “CloudPrime Clues” on our and pages leading up to the announcement our team has. At the beginning of each week we release a new clue theme and additional information about the clue is provided throughout the week. Each CloudPrime Clue theme addresses a new topic of concern in the cloud that our new product will be the answer to!

So far, we’ve clued you into issues surrounding file sizegoing green, encryption, privacy, and mobile computing. Can you piece all the information together and figure out what our new product is? Below are some samples of tweets from the past few weeks:

Stay tuned and be sure to play along on Facebook and follow our hashtag, , on Twitter, to get the remaining clues before the big announcement!

-Mari Tangredi

 

The Cloud in Healthcare – Top 10 Takeaways from iHT2 San Francisco

In the spirit of David Letterman’s top 10 lists here are our takeaways from the San Francisco iHT2 event this past week.  http://ihealthtran.com/sanfranciscohome.html

1. IHPs (large integrated health providers, like university systems, etc), are by and large going with EPIC for EHR solutions, thereby automatically forgoing a degree of flexibility and any chance of real near-term interoperability.

2. The historical problems of security, reliability, and control with Cloud-based solutions are being rapidly overcome, and the cost savings from hosting data and applications in the Cloud are becoming so compelling that increasingly complex medical organizations and systems will require the Cloud in order to be effective and efficient…..or risk becoming extinct.

3. The HealthCare system, as usual, is the last great industrial complex to accept collaboration and efficiencies based on advances in information technology.

4. There has been a dramatic shift in the last two years toward the use of mobile and portable devices in all aspects of care, and this will only increase.

5. Nobody can really define the phrase  ”HIPAA compliance,” it is best approached and understood as a process, it is not just about security.

6. 30% of the vendors sponsoring were cloud-oriented.

7. Edge, last-mile connectivity in a HIPAA compliant fashion was a common pain point from small patient practices to large integrated health providers.

8. Cloud-based or service platforms having the ability to be more nimble and in turn handle the growing complexity of connectivity, interfacing, and interoperability are available and should be considered.

9. The cloud mitigates the need for traditional software upgrades and release cycles.

10. CIO’s and CMIO’s are opting to outsource for best-of-breed services and applications.  Driven by skilled resources in healthcare IT becoming increasingly scarce and more robust SaaS/cloud-based options being available.

One Person’s Experience with Healthcare Interoperability or, Who Suffers When the Dots Cannot be Connected?

I have had the unfortunate experience of having my wife of over 30 years pass away recently from pancreatic cancer. She lived for 18 months from her initial diagnosis. Prior to that she had been a very healthy 62 year old.  During the course of her illness, she was treated in five different hospitals, was under the care of over 40 physicians, and had numerous surgical and diagnostic procedures. One might say,  ”Well, this was certainly an edge case.” But hasn’t experience shown that it is the edge cases that bring out the flaws in the system? While I participated in her long and painful journey I came to realize that in spite of all the assertions made about information exchange and interoperability in healthcare, they are almost nonexistent once you go outside the four walls of a hospital.

The fact is, unless the patient or their family takes responsibility for the information that different hospitals and doctors will require when they come on board, they will have no reasonable way to have access to that data. During my wife’s illness, on numerous occasions, I had to hand carry DVDs, CDs,  or memory sticks so that other physicians could see the results of CT scans and radiology reports. I had to manually maintain a spreadsheet of her medications since there was no centralized system that was kept up to date, even where she was being treated. Obviously, the more manual recording the greater the chance for error, not to mention lost time.

I am writing this blog as a call to action. While many are wringing their hands over healthcare costs, in my opinion IT Vendors and Hospital Administrators are doing a great disservice to patients and medical personnel by not forcing their vendors to make it a high priority to improve interoperability and information exchange. As we all know, there are a number of high level committees and organizations that are working on this problem. However their progress is slow and the need is now.

Many of them have not even thought through how the Cloud can be a game changer.

The reality is that if Apple can provide iCloud so that users can upload all their content of different types to a single user ID and then deliver it to multiple devices, it is not so far fetched that the same capability could be applied to patient records. Patients typically have single identifiers. The notion that information stored in the Cloud is neither secure nor easily accessible has been proven to be a myth. View this video link from a researcher at Johns Hopkins.

http://www.dreamsimplicity.com/community/saas-video/communityteam/video/1277-cloud-computing-in-medicine?utm_source=twitterfeed&utm_medium=twitter

In addition, there are companies who provide low cost HIPAA compliant secure messaging solutions that can be implemented in minutes that will securely transfer data to and from the Cloud as well as between applications hosted in the Cloud.

It is my belief that if as much attention and investment is focused on medical information exchange as has been placed on making billing systems interoperable, we will have not only improved patient care  but a more efficient use of our medical resources as well.

One Way to Avoid Becoming the Next Kodak

As a boy growing up, my first camera was a Kodak Brownie—easy to use and, for that era, it took excellent pictures. It was somewhat expensive for a 10 year old because of the costs of film purchase and photograph development. Overall, however, I was a happy customer who would eagerly look forward to picking up my photos at the drug store.

Of course, there are no simple answers for why one of the most prestigious companies in the world has found itself having to file for bankruptcy. We do know that one of the first order effects was their inability to shift the center of gravity of their business. New technologies were adopted by their customers that in fact eliminated the cost of film while significantly reducing the cost of development. All the while, the company continued to be in denial about how big the impact would be on their business.

We can only imagine the internal discussions that must have occurred relative to any endorsement by Kodak that digital photography was the future and that they themselves would develop and sell the worlds best digital cameras and printers. The Kodak film people would obviously and immediately do everything possible to prevent that from happening. Just imagine Kodak’s large investment in film manufacturing plants, equipment, and distribution! As a result, they continued with their former core strength of promoting film while developing mediocre digital cameras. Furthermore, their strategy missed the shift of photography and photo software into smart phones, with an eventual even bigger impact on their core market.

Today, there is a technology shift that I believe will be even more profound than the changes brought by digital photography. That is the advent of Cloud Computing. We are all watching advancements occur at a breakneck pace. Initially it was all about virtualization, but we are now seeing very powerful software development tools as well as applications being hosted in the cloud. The result is a new generation of functionality at costs that in some cases are a factor of 10 to 100 times lower than those hosted on traditional servers. In addition, there is unparalled user access—laptops, tablets, smartphones everywhere! Consequently, all these new cloud-based applications come with an entirely new user experience.

The next generation of Kodaks are today convincing themselves that the Cloud will have limited applicability and therefore they can take a “wait and see” attitude, moving to endorse and adopt when they are sure it is real. What I can say with certainty is that by the time they come to that realization and have to analyze the business impact of dismantling infrastructure and a large IT organization, it will be too late. Their competitors who have moved quickly to adopt the Cloud will roll over them with not only significantly better IT cost structures and associated efficiencies, but with a better ability to focus on their businesses and a stronger and growing connection to their customers.

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When Did Lawyers Become Technologists?

When did lawyers become technologists?

The current cloud computing debate centers on whether the Public Cloud can be trusted.  Can IT infrastructure start with a private cloud and migrate later?  The private cloud advocates cite concerns such as security, control and adherence to compliance requirements as their primary reasons for not utilizing the public cloud. Clearly, cloud security is in question. But who should make the decision within your organization?

I was amazed to have an attendee at a major industry conference tell me: “his lawyers cloudprime_lawyerwould never let him use the public cloud”.  My question was –“when did lawyers become technologists?”

Cloud Paradigm Shift

It is universally recognized that there is a major paradigm shift occurring driven by the new usage based pricing model of Cloud Computing.  Just 5 years ago SaaS was perceived as not being financially viable.  Indeed, the Public Cloud has become one of the primary approaches to utilizing mission critical applications.

CIOs around the world are now including Cloud Computing in their future planning. They are trying to determine which Cloud environments should be adopted that make the most sense for their infrastructure requirements. Leading CIOs are allocating resources to determine the most cost effective and scalable cloud investments.

Cloud Phobias and Facts

The fact is that a lot of the fears regarding public clouds are coming from those who do not understand technology.  It’s important to know the facts.

The largest companies in the industry are investing billions of dollars in creating cloud platforms that include state of the art hardware, networking and security. These companies include IBM, Microsoft, HP, Rackspace and Amazon.

The private clouds cannot possibly invest enough money to remain competitive with the capabilities and security that are available in public clouds. In addition as a result of economies of scale, public clouds are the leaders in establishing and implementing compliance standards.

This is also an industry where it’s really all about the applications and solutions. There will be a far more extensive SaaS application catalogue available for the public cloud than for a portfolio of private clouds all of which have implemented their own custom stack.

Let’s face it,  application developers have always followed the money…

Thank You IBM Impact!

A couple of weeks ago, we were given the opportunity to present CloudPrime at the IBM Impact Cloud Zone in Las Vegas. It was a great week, filled with a lot of interesting conversations.

We want to send a big thank you to Ann Saydah at IBM and her team for organizing the event and giving us the chance to showcase CloudPrime’s business messaging service in the Cloud Zone. Along with exhibiting in the Cloud Zone, we were given the opportunity to talk about how CloudPrime is transforming business messaging during the Rapid Fire session. (If we get a chance to share the video of our 4-minutes of fame, we will post it here on our blog.)

It was also exciting for CloudPrime to officially announce it’s multi-year partnership at the conference that enables MQ customers to extend their messaging footprint. We are looking forward to working with IBM and it goes without saying this is a really exciting time at CloudPrime!

How CloudPrime Transforms Enterprise Messaging

Our customers need resilient, secure and easy-to-deploy application  messaging solutions that meet their changing demands. As more and more buzz around the cloud, application migration, security and compliance percolate to the surface, CloudPrime has peaked the interest of more and more CIOs and Infrastructure Managers.

Transform: CloudPrime enables enterprises of all sizes and industries to transform how they connect applications. Our cloud-based infrastructure provides scalability, embedded security, resliency and economies of scale. Because of the Cloud, our customers can rely on a service based messaging infrastructure, allowing managers to focus on mission critical tasks instead of deploying and managing costly VPNs and hardware.

Manage and Serve: As a service, CloudPrime provides a robust network that guarantees the delivery of every message as well as providing “military grade” security and encryption.

Build: With CloudPrime you can build application interfaces in minutes regardless of the application or transport protocol.

Consume: CloudPrime’s application messaging services are easy to consume and do not require any hardware installation or IT training.

To learn more about CloudPrime and the advantages of our Cloud-based application messaging service, visit https://cloudprime.net/cloudprime-about.php